RajaBotak is committed to protecting the privacy and personal information of every player. This document transparently explains how we collect, use, store, and protect your data in line with international data protection standards.
Welcome to the Privacy Policy RajaBotak. We understand that privacy is a fundamental right of every individual, and we take this responsibility very seriously. This policy is drafted to ensure every player clearly understands how their personal information is handled by our platform.
RajaBotak is an online entertainment platform operating for players in Malaysia. As a responsible platform, we comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data protection. This Privacy Policy applies to all users who access our website, mobile app, and other services provided by RajaBotak.
By registering and using the RajaBotak platform, you consent to the collection and use of your personal information as described in this document. If you do not agree with any part of this policy, you are encouraged to contact our support team before continuing to use the platform.
RajaBotak only collects information that is strictly necessary to provide a safe, fair, and legally compliant service. The following are the categories of information we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, mailing address | Account communications, customer support, notifications |
| Financial Information | Bank account details, deposit/withdrawal transaction records | Payment processing, AML compliance |
| Usage Data | Game history, account activity, and game preferences | Service improvement, relevant promotions |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud prevention, technical analysis |
| Cookie Data | Session cookies, preference cookies, analytics markers | User experience, website analytics |
We may also collect information from trusted third-party sources such as identity verification providers and fraud prevention agencies to ensure the security and integrity of our platform. All information obtained from these external sources is handled to the same security standards as data collected directly.
Every piece of information collected by RajaBotak used for lawful and transparent purposes. We will not use your data for any purpose other than those stated here without first obtaining your consent.
RajaBotak implement comprehensive technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
While we take all reasonable precautions, no security system is entirely foolproof. You also play an important role in keeping your account secure by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to us.
Core Policy RajaBotak is us does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. However, there are limited situations in which we may share your data:
The rajabotak website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and ensure platform security. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect website functionality and your gaming experience. For more information on managing cookies, refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection principles, you have the following rights regarding your personal information held by RajaBotak:
You have the right to request a copy of the personal information we hold about you. Requests will be processed within 21 business days.
You have the right to request correction of any inaccurate or incomplete personal information held in our records.
You may request deletion of your personal data under certain circumstances, subject to our ongoing legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a structured, machine-readable format for transfer to another service.
You may request a restriction on the processing of your data under certain circumstances while a dispute or investigation is ongoing.
To exercise any of the above rights, please contact our data protection team by email at [email protected]. We will endeavour to process your request within a reasonable timeframe and notify you of the action taken.
RajaBotak retain your personal information for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law.
When data is no longer required and there is no legal obligation to retain it, we will securely delete or destroy that information using industry-recognised methods.
RajaBotak reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or services. Any material changes will be communicated to you via a prominent notice on our website or by email to the address registered in your account.
The "Updated" date at the top of this document will always reflect the date of the most recent revision. We encourage you to review this page periodically. Continued use of the RajaBotak platform following the publication of any amendments constitutes acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer through the following channels:
Email: [email protected]
Our team is committed to responding to all privacy-related enquiries within five (5) business days. For more complex complaints, processing may take longer and we will notify you accordingly.
The six pillars of data protection at RajaBotak that ensure your personal information is always safeguarded to the highest standard
Every bit of data transmitted between your device and RajaBotak's servers is protected by 256-bit SSL encryption, as robust as Malaysia's leading internet banking systems. No information can be intercepted in transit.
RajaBotak will never sell, rent, or trade your personal information to advertisers or data brokers. Your data belongs to you — we only use it to provide you with better service.
Our identity verification (KYC) process uses a multi-layered encryption system. Identity documents such as your MyKad are processed and stored in a secure, access-restricted environment with strict controls at every stage.
Rajabotak's data processing operations are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure all our procedures align with current legal requirements.
RajaBotak has a dedicated data protection team to handle all privacy-related inquiries, requests, and complaints. Every data rights request is processed carefully and within the timeframes required by law.
Our platform undergoes regular penetration testing and security audits by independent third-party experts to ensure our data protection infrastructure remains up to date and effective against the latest cyber threats.
Answers to the most frequently asked questions by Malaysian players about data privacy at rajabotak